Privacy policy

1. Personal information we collect

We collect the following types of information:

  • Contact information (name, email, shipping address)
  • Order information (products purchased, payment details)
  • Communication data (messages sent to customer support)
  • Device and usage data (IP address, browser, how you use the site)

We only collect information necessary to operate the store and fulfill orders.

2. How we collect information

We collect information when you:

  • place an order
  • contact customer support
  • browse or interact with our website

We also collect data automatically using cookies and similar technologies.

We may also receive information from Shopify and payment/shipping providers.

3. How we use your information

We use your information to:

  • process and deliver orders
  • provide customer support
  • handle refunds, exchanges, or issues
  • improve our website and services
  • send order updates and confirmations
  • prevent fraud or misuse of the store

4. Sharing your information

We only share your data with:

  • Shopify (platform provider)
  • payment processors
  • shipping and fulfillment services
  • service providers that help operate the store

We do NOT sell your personal data.

5. Cookies

We use cookies to:

  • keep the website working properly
  • remember your cart
  • analyze website traffic
  • improve user experience

You can disable cookies in your browser settings, but some features may not work properly.

6. Data retention

We keep your personal data only as long as necessary to:

  • fulfill orders
  • comply with legal obligations
  • resolve disputes
  • operate the store

7. Your rights (EU/GDPR)

If you are in the EU, you have the right to:

  • access your personal data
  • request correction or deletion
  • object to processing
  • request a copy of your data

To exercise these rights, contact us at:
support@wasoted.store

8. Data security

We take reasonable steps to protect your data, but no system is 100% secure.

9. Third-party services

Our website uses third-party services like Shopify and payment providers. Each may have its own privacy policy.

10. Contact

If you have questions about this Privacy Policy, contact us at:
support@wasoted.store